Medevio for General Practitioners' Clinics
More time for treatment, less administrative burden. The convenient and user-friendly application offers much more than just secure communication with patients.
Medevio for General Practitioners' Clinics
More time for treatment, less administrative burden. The convenient and user-friendly application offers much more than just secure communication with patients.
doctors and nurses in Medevio
General Practitioners
patients in the app
We have been using Medevio in our clinic for three years, and it has become an integral part of our practice. Thanks to the application, we have been able to streamline the clinic's workflow, reduce the burden on doctors and nurses, and provide exceptional comfort to our patients.
Dr. Petra Kánská, Hrochův Týnec
Thanks to the integration of Medevio with our Call Management System, we no longer need to answer about 96% of calls, saving us several hours each day. Patients have become accustomed to reporting their needs through the app while on their way to the clinic. By the time they arrive, we have all the necessary information, and the patient experiences reduced wait times, as we are already informed about their needs.
nurse Adéla Matyščáková, Ústí nad Labem
How Can Medevio Help You?
Medevio simplifies communication with patients and reduces administrative burdens in the clinic. And it can do much more.
Organised Communication with Patients
Phones, emails, chats? Medevio unifies and clarifies everything for you. Patients must provide all necessary information when filling out the form, ensuring you receive a structured and clear request.
Fewer Phone Calls
Requests such as ePrescriptions, issuing sick notes, or scheduling examinations can easily be submitted through Medevio, allowing you to address them at your convenience. Urgent patients can reach the clinic more easily.
Easy Triage
Medevio categorises requests by priority. Nurses can immediately see what they can handle right away, what can wait, and what needs to be scheduled for the doctor. Urgent requests won't get overlooked.
Simplifying Administration
Medevio is integrated with the outpatient information system — there's no need to transcribe or copy anything; you can easily and quickly upload everything directly into the patient record.
Care for Seniors
The Medevio app is so user-friendly that even older generations can navigate it comfortably. If you're still concerned, you can use the smart call system, which records phone calls and automatically transcribes them into requests in the app.
Mass Patient Outreach
You can send bulk invitations for preventive check-ups or vaccination reminders to selected patient groups. Since we also consider older patients, the invitation can be sent via email or in SMS format.
Medevio in Practice
General practitioners have handled over 800,000 requests with Medevio so far. What do their patients need most often?
ePrescription
Approximately one-third of all requests were for medications.
Appointments with Doctors
Nearly one in five requests was a request for a consultation, check-up, or examination.
Lab Tests
Five percent of all requests were for scheduling lab tests and inquiries about results.
Administration and More
Through Medevio, you can also easily handle requests for various confirmations, issuing or terminating sick notes, etc. It all depends on your needs.
Smart Call Management System
About 15% of requests went through the smart call management system — a recorder that automatically transcribes the patient’s message into text for you.
And what do patients need in your clinic? Reach out to us, and we’ll be happy to discuss your specific needs and demonstrate Medevio in practice.
Features You'll Love
Medevio does more than just simplify handling patient requests. What other features can you utilise in the app?
Quick and Clear Communication
You can communicate directly with patients within the app, keeping everything organised in one place. Communication is two-way. Patients clearly see that you respond only during office hours, so there's no need to worry about them expecting an immediate reply.
Smart Call System
Are you concerned that some patients will still prefer to call? Activate the Smart Call System. This smart recorder will capture the caller's message, which you can read or listen to later in Medevio. This way, you'll reduce the volume of phone calls while keeping all requests in one place.
Integration with Outpatient Software
Medevio can integrate with all commonly used outpatient information systems (AIS). You can easily transfer requests to the patient record with a single click via eZpráva. If you use the dictation feature, you won't even need to write down the patient's visit notes — Medevio will handle that for you.
Invitations for Preventive Check-ups and Vaccinations
Inviting patients for preventive check-ups and vaccinations has never been easier. Invite all selected patients via email or SMS with a single click. When you connect the invitations to the Medevio calendar, patients can directly schedule their appointments without lengthy phone calls.
Calendar and Patient Scheduling
You will always have your work schedule well organised thanks to a clear calendar, where you can see all your scheduled patients. It's up to you whether to use the calendar only internally or allow patients to book appointments online. In that case, you can easily set available slots according to the type of examination and your office hours.
Appointment Reminders for Patients
Patients who have appointments will receive a reminder the day before through the app or via SMS. This ensures they don’t forget their visit. If a patient needs to cancel an appointment, the app requires them to provide a reason, which has been shown to reduce unnecessary cancellations.
Smart Electronic Request Form
Replace impractical paper forms with electronic ones. You can fill out the request form more quickly thanks to pre-prepared patient information. You can easily exchange and add information with the doctor to whom you're referring the patient via Medevio, saving time for both the doctor and the patient.
Custom Websites
Don't have a website or not satisfied with yours? Contact us, and we will create a modern website with all the important information, allowing you to conveniently collect requests into the Medevio app.
Online Card Payments
With online payments, patients can pay in advance, conveniently and securely. This saves time in the clinic and reduces the number of patients who fail to show up without notice. Administrative requests that require payment, such as documentation extracts or various confirmations, can be handled entirely online.
Would you like to test Medevio or learn more?
Create a demo clinic and explore everything at your own pace. Or contact us; we’ll be happy to demonstrate the app to you.
Easy to set up, easy to use
We will guide you through the app setup and tailor the practice profile to meet your specific needs.
Customised profile
Patients select from the requests you define in the app, such as ePrescription requests, appointment bookings, etc. You decide which types of requests you want to offer.
For each request, patients provide the necessary information and documents for easy processing.
Convenient request management
Medevio register all requests in a clear list and sorts them by priority, highlighting urgent cases.
You can then solve these requests uninterrupted at a time that suits you best.
Efficient communication all in one place
You communicate with patients or share documents directly within the app. This way, all information is in one place. Solved requests are automatically archived.
What do doctors and nurses say about us?
How does Medevio assist your colleagues in their daily work?
We have been using Medevio in our clinic for three years, and it has become an integral part of our practice. Thanks to the app, we have been able to streamline the clinic's workflow, reduce the burden on doctors and nurses, and provide exceptional comfort for our patients.
With the option to leave a message, patients can be assured that they will always connect with the clinic, and we will respond to them, ensuring that no request goes unanswered. Importantly, Medevio is very intuitive and user-friendly for both patients and healthcare providers.
Dr. Petra Kánská, Hrochův Týnec
We have been using Medevio for just over a year now. The implementation of the smart call center has made our work significantly easier. Thanks to it, we no longer need to answer about 96% of phone calls, saving us several hours a day. The app automatically transcribes patient messages into text. All patients can reach the call center regardless of whether the line is currently busy. If a patient cannot use the Medevio app for any reason, they simply need to call our phone number and leave a message with their request. With Medevio's help, we have also addressed generational differences in technology usage. No special skills are required to leave a message, ensuring that every patient is taken care of.
Medevio is very flexible and has quickly adapted to our needs. Patients have gotten used to reporting their requests in the app on their phones while on their way to our clinic. By the time they arrive, we know everything we need, and Medevio reduces their waiting time since we are already informed.
nurse Adéla Matyščáková, Ústí nad Labem
Patients love Medevio!
The proof is in the thousands of positive reviews on the Apple App Store and Google Play.
Do you want more information?
Leave us your contact information, and we will call you without obligation to arrange a time for a brief demonstration of the app.
By submitting the form, you agree to the processing of personal data.
FAQ
Why is Medevio better than email?
Medevio is a secure form of communication that complies with GDPR and verifies patient identity. Patient requests won’t get mixed up with other emails. You'll also appreciate that everything is clearly categorized and automatically sorted by priority. Another advantage is that patients don’t write lengthy messages; they only fill in the necessary information.
What is Medevio useful for if I don’t need/want to use the appointment system?
Medevio saves you a lot of non-urgent phone calls and visits. Patients quickly learn to request prescriptions, lab results, sick leave terminations, or various certificates through the app. It’s faster and more convenient than trying to call the clinic. Medevio also helps you with administration—patients can fill out their medical history in the app, share medical reports with you, or send results from specialists. You can easily transfer everything into the records in your AIS without needing to retype or copy paper documents.
What about elderly patients who aren’t familiar with technology?
Based on our experience, age is not a barrier to using Medevio. The app is actively used by a patient who is a remarkable 97 years old! For those who are still concerned about older patients, we can connect Medevio to a phone system. Patients can then record their requests on voicemail, and Medevio will automatically transcribe the messages into the list of requests. Alternatively, a family member can submit a request on behalf of the elderly patient.
What if there are multiple doctors in the clinic?
You can have multiple doctors or nurses in the system. Just let us know, and we'll add the new user to your account.
What tools is Medevio integrated with?
Medevio is integrated with outpatient systems such as Smartmedix, Medicus, Medistar, AIS CTMOS, PC Doktor, and Dr. Rex.
Does Medevio need to be installed?
No, it doesn’t need to be installed. Everything works online, and no installation on your computer is required. You can log into your Medevio profile through a web browser, just like you would with email.
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