Medevio for Pediatric Clinics
More time for treatment, less administrative burden. The convenient and user-friendly application offers much more than just secure communication with patients.


doctors and nurses in Medevio
pediatricians
patients in the app
What I appreciate the most is the ability for patients to book appointments online, including for preventive check-ups and vaccinations. The nurse no longer has to spend time on the phone coordinating dates with parents, and the majority of parents are thrilled with the Medevio app and use it without any issues.
Dr. Marie Kučerovská
What does Medevio mean for our clinic? It’s a great tool for streamlining communication between us in the clinic and the parents of our patients, saving us a lot of time, providing speed, clarity, and ease of use for both the clinic and the patients.
Nora Toman, Practice Manager

How Can Medevio Help You?
Medevio simplifies communication with patients and reduces administrative burdens in the clinic. And it can do much more.
Organised Communication with Patients
Medevio consolidates phone calls, emails, and chats. Parents provide all necessary information in the form, ensuring you receive a structured and clear request.
Fewer Phone Calls
Parents can easily submit requests for ePrescriptions, confirmations, or appointments through Medevio. You can address these requests at your convenience, and parents can reach the clinic more easily for urgent issues.
Easy Triage
Medevio can neatly categorise requests by priority. The nurse can immediately see what she can handle right away, what can be done later, and what needs to be scheduled for the doctor. Urgent requests won't be overlooked.
Preventive Care and Vaccinations
You can send a bulk invitation for vaccinations or preventive check-ups via email or SMS to selected groups of patients. If you prefer, they can also book appointments directly through the app.
Simplifying Administration
Medevio integrates with the outpatient information system — there’s no need to transcribe or copy anything; you can easily and quickly upload everything directly into the patient record.
Call Management System
Along with the application, you can set up a digital call management system. This smart recorder captures the caller's message, and you can read or listen to it later in Medevio.
Medevio in Practice
Pediatricians have handled over 800,000 requests with Medevio so far. What do their patients need most often?
Acute Issues
One-third of requests were related to addressing acute health problems of patients.
Consultations
One in five parents needed to ask the doctor for advice or to consult a problem.
Doctor Appointments
Appointments for check-ups, vaccinations, preventive exams, or rescheduling visits made up 16% of all requests.
Administrative Requests
Parents often needed to issue various certificates for school or sports clubs, family member care, or ePrescriptions.

What do patients need in your practice? Get in touch with us, and we’d be happy to discuss your specific needs and demonstrate how Medevio works in practice.
Features You'll Love
Medevio does more than just simplify managing patient requests. What other features can you take advantage of in the app?
Quick and Clear Communication
You can communicate directly with patients or their parents within the app, keeping everything neatly organised in one place. Communication is two-way, and parents clearly see that you only respond during office hours, so there's no pressure for immediate replies.
Smart Call System
Worried that some parents will still prefer calling for every small issue? Turn on the Smart Call System. This smart system records the caller's message, and you can read or listen to it in Medevio later. This helps reduce the number of calls while keeping all requests in one place.
Integration with Practice Software
Medevio integrates with all commonly used practice management systems (AIS). You can easily transfer requests into the patient record with one click via eMessage. And if you use the voice dictation feature, you don’t even have to write up the visit notes — Medevio does it for you.
Invitations for Preventive Care and Vaccinations
Inviting patients to preventive check-ups and vaccinations has never been easier. With one click, send email or SMS invitations to selected patients. If you integrate this with the Medevio calendar, parents can directly schedule appointments without the hassle of additional phone calls.
Calendar and Patient Appointments
Keep your schedule organised with a clear calendar, showing all your scheduled patients. It's up to you whether you use it internally only or allow parents to book appointments online. You can easily set available time slots based on the type of examination and your office hours.
Appointment Reminders for Patients
Patients will receive a reminder about their appointment the day before, either through the app or via SMS. This ensures they won’t forget the visit. If a patient needs to cancel, the app requires them to provide a reason, which has been shown to significantly reduce unnecessary cancellations.
Smart Electronic Referral Form
Replace cumbersome paper referrals with electronic ones. You can fill out the referral quickly with pre-filled patient information. Through Medevio, you can easily exchange and update information with the referring doctor, saving time for both the doctor and the patient.
Custom Websites
Don’t have a website or not happy with your current one? Contact us, and we will create a modern website with all the essential information, making it easy to collect patient requests directly into the Medevio app.
Online Card Payments
With online payments, parents can pay for services in advance, conveniently and securely. This saves time in the office and reduces the number of patients who fail to show up without notice. Administrative requests, such as medical records or various certificates, can also be processed entirely online.
Would you like to test Medevio or learn more?
Create a demo clinic and explore everything at your own pace. Or contact us; we’ll be happy to demonstrate the app to you.
Easy to set up, easy to use
We will guide you through the app setup and tailor the practice profile to meet your specific needs.
Customised profile
Parents of the patient select from the requests you define in the app, such as ePrescription requests, appointment bookings, and more. You decide which types of requests you want to offer.
Parents fill in all the necessary information for easy processing of the request. They can also attach additional documents, such as specialist reports.

Convenient request management
Medevio register all requests in a clear list and sorts them by priority, highlighting urgent cases.
You can then solve these requests uninterrupted at a time that suits you best.

Efficient communication all in one place
You communicate with parents of patients or share documents directly within the app. This way, all information is in one place. Solved requests are automatically archived.

What do doctors and nurses say about us?
How does Medevio assist your colleagues in their daily work?
Medevio has helped me streamline the operation of my practice. What I appreciate most is the ability to accept online appointment bookings, including for preventive care and vaccinations. The nurse no longer has to spend time selecting appointment slots with parents based on extracurricular activities, celebrations, and other events. And the vast majority of parents are thrilled with the app and use it without any issues.
Dr. Marie Kučerovská, Brno
What does Medevio mean for our practice? A fantastic tool for improving communication between us in the practice and the parents of our young and older patients. A lot of time saved that was previously spent on phone calls. Speed, clarity, and ease of use—for both the practice and the patients. I can definitely recommend Medevio wholeheartedly.
Nora Toman, Practice Manager of Pediatr Černá Pole
Medevio has enabled a new level of communication with my clients that benefits both sides. I particularly appreciate the increased convenience, but also the ability to receive necessary information in advance, before the patient arrives. Currently, about two-thirds of our patients use the app, and we save approximately 7 hours of time each month thanks to it.
Dr. Petra Pelikánová, Nový Knín
For me, the worst part is when I have to leave a patient in the office several times to answer the phone and deal with another issue. That doesn't happen much anymore since we started using Medevio. The number of calls has been reduced by about half. The patient writes in, and a light appears on the screen for me and the nurse. One of us can quickly read and resolve the message between two patients. Urgent cases appear in red, and I usually call back immediately. But it’s without eavesdropping or crying behind me.
Dr. Martina Milkovičová, Semily
Do you want more information?
Leave us your contact information, and we will call you without obligation to arrange a time for a brief demonstration of the app.
By submitting the form, you agree to the processing of personal data.
FAQ
Why is Medevio better than email?
Medevio is a secure form of communication that complies with GDPR and verifies patient identity. Patient requests won’t get mixed up with other emails. You'll also appreciate that everything is clearly categorized and automatically sorted by priority. Another advantage is that patients don’t write lengthy messages; they only fill in the necessary information.
What is Medevio useful for if I don’t need/want to use the appointment system?
Medevio saves you a lot of non-urgent phone calls and visits. Patients quickly learn to request prescriptions, lab results, sick leave terminations, or various certificates through the app. It’s faster and more convenient than trying to call the clinic. Medevio also helps you with administration—patients can fill out their medical history in the app, share medical reports with you, or send results from specialists. You can easily transfer everything into the records in your AIS without needing to retype or copy paper documents.
What if there are multiple doctors in the clinic?
You can have multiple doctors or nurses in the system. Just let us know, and we'll add the new user to your account.
What tools is Medevio integrated with?
Medevio is integrated with outpatient systems such as Smartmedix, Medicus, Medistar, AIS CTMOS, PC Doktor, and Dr. Rex.
Does Medevio need to be installed?
No, it doesn’t need to be installed. Everything works online, and no installation on your computer is required. You can log into your Medevio profile through a web browser, just like you would with email.
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