Medevio – Online Solution for Veterinary Practices

Request Logging and Prioritisation Are you answering phones for medication refills, appointments, or test results? Up to 80 % of these requests are non-urgent. Address them at your convenience. Medevio logs patient requests, gathers all the necessary information, and prioritises them, saving you at least an hour a day.

Fast Communication with Patients Communicate with patients directly through the app, keeping everything organised in one place. The communication is two-way, so patients see that you only respond during office hours, avoiding immediate response expectations.

Patient Overview View all patient information clearly in one place. Easily add or update patient details, and filter specific groups, such as women aged 30–35.

Tags Tags allow simple categorisation of patients based on your needs, from diagnoses to administrative notes. Easily filter patients by tags like "Interested in Vaccination."

Calendar Keep your workday well-organised with a clear calendar displaying all scheduled patients. You can use it internally or allow patients to book appointments online.

Appointment Scheduling System Patients and staff appreciate the ability to schedule appointments online instead of lengthy phone calls. Set up appointment types (e.g., medical issues, vaccinations, preventive care) and your office hours easily.

Preventive and Vaccination Invitations Inviting patients for preventive check-ups and vaccinations has never been easier. Invite selected patients with a single click and integrate invitations with the Medevio calendar for direct online scheduling.

Smart Call System Concerned some patients might still prefer calling? Activate smart call system. This intelligent call system records callers' messages, which you can then read or listen to in Medevio, consolidating all requests in one place. <a href="/smart-call-system" style="font-weight: normal">More information »</a>

Online Card Payments With online payments, patients can pay in advance, comfortably and securely. This saves time in the office and reduces the number of no-shows. Handle other paid requests, like documentation extracts, entirely online. Prices are fully at your discretion and easily adjustable. <a href="/online-payments-premium-plans" style="font-weight: normal">More information »</a>

Premium Plans Offer patients services beyond standard health insurance and increase your practice's revenue with premium plans. Popular paid services include faster response times, earlier available slots, or consultations outside office hours. <a href="/online-payments-premium-plans" style="font-weight: normal">More information »</a>

Office Hours Settings No need to worry about immediate response expectations. When submitting a request, patients see whether you are currently in office hours, informing them that responses will be addressed during office hours, such as Monday morning.

Vacation and Absences Need a break? Inform patients easily. They’ll see your absence notice upon submitting a request and can expect a delayed response. Or, completely turn off request collection during your vacation for a clean slate upon return.

Remote Patient Monitoring Selected patients can regularly provide information through online questionnaires, giving you an up-to-date overview of their health. Use existing questionnaires from colleagues or let us help you create your own.

Smart Electronic Referral Replace cumbersome paper referrals with electronic ones. Complete referrals quickly with pre-filled patient information. Easily exchange and update information with the receiving physician via Medevio, saving time for both doctors and patients.

Custom Websites Don’t have a website or unhappy with yours? Contact us to create a modern website with all essential information, allowing for seamless request collection into the Medevio app. <a href="/custom-website" style="font-weight: normal">More information »</a>